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Learn about the services we offer for your equipment:
We carry a full line of OEM and compatible laser toner cartridges, inkjet cartridges, and most other computer supplies. Our ability to offer these products competitively has enabled many of our clients to take advantage of the benefits of having only one source for all their computer and printer supplies.
We offer unique supplies programs tailored to the needs of our clients including:
Inventory Management
What is it?
A monthly or bi-Monthly inventory of printer supplies taken by our Inventory Management Specialist. Printer supplies are organized to a designated stock area to ensure a minimum level of supplies is maintained on an on-going basis.
Who is Eligible?
Any company with 10 or more printers.
What are the Benefits?
- One bill monthly
- One supplier for all your printer/fax/copier supply needs
- No more panic orders for critical printers
- No more printer down time related to out of toner
- Regular contact with a service technician
- Free delivery
- Free pick-up and re-cycling of used toners and inks
- Worry free printing environment
- Fast professional service
How does it work?
- Supplies utilized by company are determined
- Pricing is determined
- Minimum stock levels are determined
- Authorized personal to sign for inventory is determined
- Inventory is taken twice in the first month, mid and end of month to determine if levels have been set correctly
- Authorized personnel signs inventory sheet
- Stock is delivered and put away
- If necessary adjustments in minimum levels are made in the second month
Total Print Management (TPM)
What is it?
The TPM program was a program developed to simplify the management of a company's printer fleet. Laser printers (see models PDF) are covered under a blanket service agreement included in the cost of the toner cartridge. When you purchase supplies for your laser printers through the TPM program, we provide full service coverage including labour and parts required. No matter what the problem - jamming, multi-feeding, poor print quality, or a simple cleaning – our certified technicians repair the device under the TPM service agreement.
Who is Eligible?
Any company with qualifying printer models (see models PDF).
What are the Benefits?
- Eliminates the expense of service and maintenance for any TPM printer
- Guarantees fast response from certified technicians
- Printer supplies savings over OEM pricing
- Free delivery
- Free pick-up and re-cycling of used toners
- Worry free printing environment
- Fast professional service
How does it work?
- Printers are inventoried and evaluated by one of our certified technicians
- Maintenance is performed to insure printer is in good working order prior to launching the TPM program
- Serial Numbers are entered into our service database
- Supplies are ordered using the TPM Cartridge part numbers
- Service calls are logged through dispatch quoting Serial Number
- Your company gets fast professional service with NO BILL!